Help center

Last updated: August 23, 2026

Answers for accounts, crypto, opens, and fairness. For a person, use live support below.

Account

You must be 18+ and accept the terms. Verify email before depositing or withdrawing. One account per person.

Deposit not credited

Check network, token, and amount against the wallet page and wait for confirmations. If the hash is confirmed but unpaid, send it to live support.

Withdrawals and wagering

USDT, USDC, TRX, and ETH withdrawals each need 1x wagering of that coin’s deposits. Only one open withdrawal at a time.

Opens and fairness

Each open and battle can be checked on the Provably Fair page. Item odds are those published on the pack.

Live support

You can get help via on-site chat or email [email protected]. Contact us quickly for urgent account-security issues.